Skip to main content

Account and Billing

This guide explains how to manage your SDMT account, update billing information, and handle subscription changes.

Goal​

By the end of this guide, you can:

  • create and manage your SDMT account
  • update your email, password, and profile
  • view and change your subscription plan
  • update payment methods
  • handle common billing issues

1. Creating an Account​

  1. Go to the SDMT landing page and click 'Sign Up.'

    Screenshot: Sign Up

  2. Enter your email, create a password, and follow the prompts to verify your account.

    Screenshot: Signup Form

2. Managing Your Profile​

  1. Click your user icon or email in the app to open the profile menu.

    Screenshot: Profile Menu

  2. Update your display name, email, or password as needed.

    Screenshot: Edit Profile

3. Subscription and Plan Management​

  1. Open the 'Subscription' or 'Billing' section from your profile or the main menu.

    Screenshot: Subscription Section

  2. View your current plan (Free, Trial, Subscriber, Tester).

  3. Click 'Change Plan' to upgrade, downgrade, or start a free trial.

    Screenshot: Change Plan

4. Updating Payment Methods​

  1. In the Subscription/Billing section, click 'Update Payment Method.'

    Screenshot: Update Payment

  2. Enter new card details and save changes.

5. Handling Billing Issues​

  • If a payment fails, check your card details and retry.

  • For subscription questions, contact support via the help link in the app.

  • If your account is downgraded unexpectedly, verify your payment status and contact support if needed.

    Screenshot: Billing Support

Security Tips​

  • Use a strong, unique password for your account.
  • Enable two-factor authentication if available.
  • Never share your login credentials.

Next Steps​