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Account and Billing

This guide explains how to manage your SDMT account, update billing information, and handle subscription changes.

Goal​

By the end of this guide, you can:

  • create and manage your SDMT account
  • update your email, password, and profile
  • view and change your subscription plan
  • update payment methods
  • handle common billing issues

1. Creating an Account​

  1. Go to SDMT and choose Sign Up.
  2. Enter your email and password.
  3. Complete any account verification steps.

2. Managing Your Profile​

  1. Open your profile menu from the app header.
  2. Update display name, email, or password.
  3. Save changes and confirm they persist.

3. Subscription and Plan Management​

  1. Open Subscription or Billing from your profile settings.
  2. Review your current plan and renewal state.
  3. Change plan as needed.

4. Updating Payment Methods​

  1. Open payment settings from Billing.
  2. Add or replace your card details.
  3. Save and verify your next billing date looks correct.

5. Handling Billing Issues​

  • If a payment fails, check your card details and retry.
  • For subscription questions, contact support via the help link in the app.
  • If your account is downgraded unexpectedly, verify your payment status and contact support if needed.

Security Tips​

  • Use a strong, unique password for your account.
  • Enable two-factor authentication if available.
  • Never share your login credentials.

Next Steps​